Dealership Standards™

Vehicle manufacturers and franchisors hire Pied Piper Management Company LLC to develop and run Dealership Standards Programs, to measure the effectiveness of dealership operations, monitor compliance with standards and to encourage improvement and upgrade programs. Pied Piper uses its own proven, proprietary facility evaluation web application, www.facilityratings.com, and national network of knowledgeable and proven evaluators to accurately and efficiently carry-out manufacturer standards evaluation programs.  Pied Piper’s proprietary and patent-pending approach to “mystery shopping,” Pied Piper PSI® www.piedpiperpsi.com is also applied to dealership standards programs.

• Automotive industry experience and motorcycle industry experience second to none
• Unmatched evaluator training program
• Existing, proven infrastructure means accurate, on-time and cost-effective results

» Call Pied Piper at (831) 648-1075 for more information

Pied Piper Management Company LLC develops and runs sales & marketing programs to maximize performance of dealer networks.

Examples of Pied Piper programs:

• Prospect Satisfaction Index® (PSI®)"Mystery Shopping" to Turn More Shoppers into Buyers™.
  • In-Person
  • Internet/Email
  • Telephone
• Defector Diagnostic Survey™ to Learn to Keep More Customers.
• Retail Effectiveness Monitor® to Measure and Improve the Overall Customer Experience.
• Dealer Health Check™ to Measure, Diagnose and Improve the Overall Sales Effectiveness of Individual Dealerships.
• Dealer Performance Bonus Programs to Increase Manufacturer and Dealer Profitability while Paying for a Better Customer Experience.
• "Spin-to-Win" Sales Incentive Programs with Reloadable Debit Cards to Encourage Effective Salesperson/Dealership Behavior
• Other Examples: Facility Evaluation/Audit Programs to Encourage Facility Improvement and Upgrades, Pied Piper Purchase Funnel™, Lease Return Programs, Vehicle Delivery Programs, Co-op Advertising Programs, Point-of-Sales Kiosk Programs, Brand Image Element Leasing Programs, Best Practices and Management Consulting.

Go to www.piedpipermc.com for more details about Pied Piper Management Company LLC.